What's the difference between Smart911 and RAVE Alert?

RAVE Alert is the City's mass notification system, which replaced CodeRed in 2023. It allows for two-way communication for both emergency and non-emergency situations via automated phone calls, text messages, and email.

Smart911 is an enhanced public safety tool that allows users to create individual profiles with vital information such as home address, mobile phone number, special needs, and emergency contact information. 

Together, RAVE Alert and Smart911 are intended to better connect citizens with both emergency personnel as well as timely, relevant location-based information.

Show All Answers

1. What's the difference between Smart911 and RAVE Alert?
2. Can I include my family members?
3. How do I know my Safety Profile was successfully created?
4. How does Smart911 work?
5. How long does it take to create a Safety Profile?
6. Is my information secure?
7. Is there a cost to sign up for Smart911?
8. Once I have signed up do I need to do anything else?
9. What if English is not my primary language?
10. What is a Safety Profile?
11. What is the Smart911 App?
12. What kind of information can I list in my safety profile?
13. Who should create a Safety Profile?
14. Will my Safety Profile still work if something happens to the Rave Mobile Safety databases?