To open an account, you should come to the City Water Office at 120 E. Kaufman and request service. You should bring a valid picture identification such as an unexpired drivers license. It must be your ID not someone else’s ID.
A residential deposit is currently $125 and must be paid before service can be started. Service startup is scheduled for the day following your request. You will be given a two-hour time frame when you can expect our service representative to turn on your service.
If you cannot be at home when the service is started, you may sign a statement stating that the City is not liable for any water damage that may result from the water being turned on. This option is available only to property owners. You will also be charged a $25 new account fee on your first bill. Commercial account deposits vary depending on the nature of the business.
No person with a previous charge off can open an account without first paying the charged off amount. The City will not open an account in any name if we have reason to believe that a person who has an unpaid charge off will be living at that address.