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A residential deposit is currently $125 and must be paid before service can be started. Service startup is scheduled for the day following your request. You will be given a two-hour time frame when you can expect our service representative to turn on your service.
If you cannot be at home when the service is started, you may sign a statement stating that the City is not liable for any water damage that may result from the water being turned on. This option is available only to property owners. You will also be charged a $25 new account fee on your first bill. Commercial account deposits vary depending on the nature of the business.
No person with a previous charge off can open an account without first paying the charged off amount. The City will not open an account in any name if we have reason to believe that a person who has an unpaid charge off will be living at that address.
Both of these steps have helped the City to reduce its charge-off losses by 50%. This savings helps hold down water, sewer, and sanitation rates.
If your deposit exceeds your final bill, the difference will be refunded to you. No interest is paid on your deposit, but interest earned on all deposits is used to hold utility rates down.